Player Wellbeing

Responsible Gaming
at good111

Betting should be fun — a bit of excitement, a way to enjoy the game. good111 is committed to making sure it stays that way. We give every player the tools and information they need to stay in control, every single session.

Deposit Limits Available
Session Time Reminders
Self-Exclusion On Request
24/7 Support Team

Playing Smart Is Part of the Game

At good111, responsible gaming isn't just a policy page — it's something we take seriously every day. We know that for most players in Bangladesh, betting is a form of entertainment. You put in a small amount, enjoy the thrill, and move on. That's exactly how it should work.

But we also know that for some people, gambling can become a problem. It can start quietly — spending a bit more than planned, chasing a loss, or finding it hard to stop. good111 has built a set of practical tools directly into the platform so that every player can set their own boundaries before things get out of hand.

This page explains what responsible gaming means at good111, what tools are available to you, how to recognise warning signs, and how to get help if you need it. We encourage every player to read it — not because you have a problem, but because knowing your options makes you a smarter, more confident player.

Talk to Support
Good to Know

Responsible gaming means treating betting as entertainment with a fixed budget — not as a way to make money or recover losses. good111 is here to make sure the experience stays enjoyable and within your control.

If You Need Help Right Now

If you feel your betting is out of control, contact our Support team immediately. We can activate a self-exclusion on your account within minutes, 24 hours a day, 7 days a week.


Controls Built Into Your Account

Every good111 player has access to these tools from day one. You don't need to ask permission — just go to your account settings and activate them.

Deposit Limits

Set a daily, weekly, or monthly deposit cap on your good111 account. Once the limit is reached, no further deposits are accepted until the period resets. Limits can be lowered instantly but take 24 hours to increase — giving you time to think.

Session Time Reminders

Set a session duration limit and good111 will notify you when your time is up. It's easy to lose track of time when you're in the middle of a game — this reminder helps you step back and decide whether to continue or call it a day.

Cooling-Off Period

Take a short break from good111 without permanently closing your account. Cooling-off periods can be set for 24 hours, 7 days, or 30 days. During this time, you cannot log in or place bets. The period cannot be shortened once activated.

Self-Exclusion

If you need a longer break, self-exclusion lets you block access to your good111 account for a minimum of six months. During self-exclusion, your account is locked, marketing communications are stopped, and you cannot reopen the account until the period ends.

Loss Limits

Set a maximum amount you are willing to lose in a given period. Once your loss limit is reached, good111 will prevent further betting until the period resets. This is one of the most effective tools for keeping your spending predictable.

Activity History

Review your full betting history, deposit and withdrawal records, and session logs at any time from your account dashboard. Transparency about your own activity is the first step toward staying in control.


How to Set Up Your Responsible Gaming Tools

Activating any of the responsible gaming tools on good111 takes less than two minutes. Here's how to do it from your account.

1
Log In to Your Account

Go to good111.one and log in with your registered mobile number and password.

2
Open Account Settings

Tap your profile icon in the top right corner and select "Account Settings" from the dropdown menu.

3
Go to Responsible Gaming

Find the "Responsible Gaming" section within your settings. All available tools are listed here with simple toggle controls.

4
Set Your Limits

Choose the tool you want, enter your preferred limit or duration, and confirm. Changes take effect immediately for restrictions and within 24 hours for limit increases.

5
Contact Support if Needed

If you can't find a setting or need self-exclusion activated urgently, our Support team can do it for you right away.

Instant
Lower Deposit Limit

Reducing your deposit limit takes effect immediately. No waiting period, no confirmation delay.

24-Hour Delay
Raise Deposit Limit

Increasing a limit requires a 24-hour cooling period so you have time to reconsider before the change applies.

Instant
Cooling-Off Period

Activated immediately upon request. Cannot be cancelled or shortened once set — this is intentional.

Minimum 6 Months
Self-Exclusion

Once activated, self-exclusion locks your account for at least six months. Reactivation requires a formal review.

Instant
Session Reminders

Set a session time alert and good111 will notify you when your chosen duration is reached.

Always On
Activity History

Your full betting and deposit history is always available in your account dashboard — no setup required.


Are You Playing Responsibly?

Most players never have a problem. But it's worth checking in with yourself every now and then. Read through the questions on the right. If you answer "yes" to two or more, it may be worth taking a short break or speaking to someone.

There's no shame in recognising a pattern early. The players who stay in control long-term are the ones who are honest with themselves. good111 is here to support you either way — whether that means setting a deposit limit or activating a full self-exclusion.

If you're unsure, our Support team can talk you through your options without any judgment. Everything you share with us is confidential.

Speak to Support
Quick Self-Check
1

Do you find yourself betting more money than you originally planned to spend in a session?

2

Have you ever tried to win back money you lost by placing more bets — sometimes called "chasing losses"?

3

Do you feel restless, irritable, or anxious when you are not able to bet or when you try to cut down?

4

Have you borrowed money, sold items, or used money set aside for bills or family needs in order to bet?

5

Have you hidden your betting activity from family members or close friends because you were worried about their reaction?

6

Do you think about betting frequently during the day — planning your next session, replaying past bets, or calculating potential winnings?

7

Have you ever felt that you needed to bet with larger and larger amounts to get the same level of excitement?

What to Do Next

If two or more of these apply to you, consider setting a deposit limit or taking a cooling-off period. If four or more apply, please contact our Support team today.


Our Responsible Gaming Policy

The full details of how good111 approaches player protection and what we commit to as a platform.

Age Verification

good111 strictly prohibits anyone under the age of 18 from registering or placing bets on the platform. All new accounts are subject to age verification as part of the KYC process. If we have reason to believe a player is underage, we will suspend the account immediately pending verification. Any winnings generated by an underage account will be voided.

If you are a parent or guardian and believe a minor has accessed good111 using your device or account details, contact our Support team immediately. We will investigate and take appropriate action.

Betting as Entertainment

good111 encourages all players to treat betting as a form of entertainment — similar to going to the cinema or watching a cricket match. Set a budget before you start, stick to it, and treat any winnings as a bonus rather than expected income.

  • Never bet money you cannot afford to lose.
  • Do not bet when you are upset, stressed, or under the influence of alcohol.
  • Take regular breaks — step away from the screen and do something else.
  • Keep track of how much time and money you spend on good111 each week.
  • Balance betting with other hobbies and social activities.

No Credit Betting

good111 does not offer credit to players. You can only bet with funds that are already in your good111 account. We strongly advise against using borrowed money — from friends, family, or any financial service — to fund your betting activity.

Marketing and Promotions

good111 does not target responsible gaming tools or promotional bonuses at players who have set deposit limits, are in a cooling-off period, or have previously self-excluded. Players who opt out of marketing communications will not receive promotional emails or SMS messages.

Bonuses and promotions on good111 are designed to add value to the entertainment experience — not to encourage players to spend beyond their means. Always read the terms of any promotion before participating.

Staff Training

All good111 customer support staff receive training in responsible gaming awareness. They are equipped to recognise signs of problem gambling in player interactions and to respond with appropriate care and information. If a support agent identifies a concern, they may proactively reach out to the player.

Account Monitoring

good111 uses automated monitoring to identify patterns of play that may indicate a problem — such as significantly increased deposit frequency, extended session lengths, or repeated loss-chasing behaviour. When these patterns are detected, our responsible gaming team may contact the player to check in and offer support tools.

This monitoring is done to protect players, not to restrict legitimate play. If you receive a message from our responsible gaming team, please take a moment to read it — it's sent with your wellbeing in mind.

Contacting Us

For any responsible gaming concern — whether you want to set a limit, take a break, or just talk through your options — our Support team is available 24 hours a day, 7 days a week. You can also reach us at [email protected]. All responsible gaming requests are handled with complete confidentiality.


Enjoy good111 — On Your Own Terms

Register today and play with the confidence that good111 has your back. Set your limits, play your way, and know that support is always one tap away.